
MADE BY HAND
Stitched One at a **Time**
No print-on-demand shortcuts here. Every banner is embroidered and every suncatcher is cut and soldered by hand, then checked before it goes in the box. Small variations between pieces aren't defects β they're the proof a person made it.
PERSONALISED PROPERLY
Their Name, **Their Keepsake**
Type the name and date you want and we stitch it in β not a printed sticker, not a vinyl transfer. It's the difference between a gift that gets used and a gift that gets kept on the wall for fifteen years.
REAL HUMANS
Service That **Actually Answers**
We're a small crew, not a faceless warehouse. Question about a name spelling, a size, or your order? Email us and a real person answers β usually fast, always friendly. If something's wrong, we make it right.
Questions Before You Order
How do I personalise my order?
How do I personalise my order?
Type the name (and date, if you want one) in the fields above before adding to cart. That's exactly what gets stitched, so double-check the spelling β we make each piece to your text and can't undo it afterwards.
What are the banners made of?
What are the banners made of?
Embroidered fabric on a natural wooden dowel with a jute twine hanger. The banner is 8" wide and 9" tall from dowel to tip, about 13" overall including the twine.
What are the suncatchers made of?
What are the suncatchers made of?
Textured "water ripple" glass in a soldered metal frame, with a hanging chain included. Four sizes from 4" up to 11.8".
How long until my order arrives?
How long until my order arrives?
Each piece is made to order, so it dispatches in about 2β5 business days. US delivery usually takes another 2β5 business days after that β roughly 1β2 weeks door to door.
Will I get a tracking number?
Will I get a tracking number?
Yes β a tracking link goes out by email the moment your order ships.
What's your return policy?
What's your return policy?
Personalised pieces can't be returned for change of mind, since your name is stitched into them. But if it arrives damaged, defective, or with the wrong personalisation, email us within 30 days and we'll replace it or refund you.